Manage or Cancel Your PuzzlePup Subscription
Use PuzzlePup’s secure self-service portal to view, skip, pause, resume, or cancel a subscription. If you would rather have us handle it, the email and contact-form options remain available below.
Manage your subscription instantly
Sign in with the same email address used at checkout. Shopify will email you a secure six-digit code—no password or phone call required.
- View your active subscription and upcoming deliveries
- Skip, pause, resume, or cancel directly in your account
- Update payment and shipping details securely
New supplement subscriptions now offer three schedules: every month, every six weeks, or every two months.
Want PuzzlePup to handle it?
Send the request from the same email address used for the subscription. Include the subscriber name, order email, and whether you want to cancel, pause, skip, or make another change.
Cancellation help remains available. We will confirm by email after any assisted account change.